Scope
This Privacy Policy applies to Hooplo's websites, mobile applications, and related services. Third-party websites, app stores, and services have their own privacy practices.
Information you provide
We may collect account and profile information, such as your name, username, email address, profile photo, biography, interests, and other details you choose to provide.
We also process content and communications you create or share, including photos, videos, audio, comments, messages, reports, support requests, survey responses, and information submitted for verification, creator programs, promotions, or purchases.
Information collected through use
We may collect device and network information, IP address, browser or app version, language, time zone, device identifiers, crash data, diagnostics, and approximate location inferred from IP address.
We may also collect activity information, including content viewed or created, searches, follows, reactions, messages, feature interactions, referrals, ad interactions, and the time, frequency, and duration of use.
How we use information
We use information to provide and personalize Hooplo; maintain accounts; deliver, rank, and recommend content; enable communication; process requests and transactions; provide support; develop and improve features; measure performance; prevent fraud and abuse; enforce our terms; comply with law; and communicate with you.
Where required, we rely on consent or another lawful basis to process personal information.
How information is shared
Your public profile and content may be visible to other users and, depending on your settings, to people outside Hooplo. Your interactions may also be visible to others.
We may share information with vendors that help us host, secure, analyze, support, and operate Hooplo; with business partners when you request an integrated service; during a corporate transaction; to comply with law or protect rights and safety; or with your direction or consent. We do not sell personal information for money.
Advertising and analytics
Hooplo and its service providers may use activity, device, and related information to measure use, understand audiences, improve recommendations, and support promotional features. Where required by law, we will provide choices regarding targeted advertising, cookies, or similar technologies.
Data retention and security
We retain information for as long as reasonably necessary to provide the services, meet legitimate business and safety needs, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary by data type and context.
We use administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may update certain account information and control some visibility or communication preferences through the services. You may request access, correction, deletion, portability, restriction, or objection where applicable law provides those rights.
To submit a privacy request, email support@hooplo.com. We may need to verify your identity before completing a request.
Children's privacy
Hooplo is not intended for anyone under 16, or below the minimum age required by applicable law. We do not knowingly collect personal information from anyone below that age. Contact us if you believe an underage person has provided information improperly.
International users
Hooplo is based in the United States. Information may be processed in the United States and other countries where privacy protections may differ. Where required, we use appropriate safeguards for international transfers.
Policy updates
We may update this policy as Hooplo evolves. We will revise the effective date and provide additional notice for material changes when required.
Contact us
For privacy questions or requests, contact Hooplo LLC at support@hooplo.com.